African CEOs are leveraging AI to accelerate customer experiences
Top execs want to use advanced forms of AI and analytics for better customer service and improve productivity. But it’s not plain sailing.
Top execs want to use advanced forms of AI and analytics for better customer service and improve productivity. But it’s not plain sailing.
Competition analysis, targeted marketing, better products and improved guest experiences are just some of the benefits of using big data.
Changes that consumer-facing businesses make in the new Covid world must be rooted in trusted data and up-to-the-moment forecasts: GfK boss.
Large power imbalances stalk the growing digital economy as major platforms reinforce their positions in the global data value chain.