African chat commerce finds its ever-louder and clearer voice
While China and the Far East lead the chat commerce revolution, Africa is – remarkably – ahead of the Western world in its development.
While China and the Far East lead the chat commerce revolution, Africa is – remarkably – ahead of the Western world in its development.
While China and the Far East lead the chat commerce revolution, Africa is – remarkably – ahead of the Western world in its development.
Chat Commerce Trends Report says 95% of consumers want a personalised chat experience for booking updates, flight delays and late check-ins.
Close to half of execs reported that customers find their payment technology hard to use, while 40% said reporting and analysis is disjointed.
New service enables Smart Shopper loyalty members to use WhatsApp for loyalty points queries, competition entries and other services 24/7.