
Search is fragmenting – credibility and trust create the new visibility
Online search behaviour has changed significantly with the rise of AI. How can African brands adapt to this new marketing landscape?
EXECUTIVE APPOINTMENTS
By our News Team | 2023
Leading data, insights and consulting company has announced several key appointments in its Africa and Middle East business operations.
Ndeye Diagne has been appointed Managing Director, West, East & Central Africa and joins the MEA Leadership team.
An inclusion and diversity champion, as well as an award-winning keynote speaker, Diagne holds an impressive record of client successes and positive impact on brands operating in and outside the region.
Ndeye Diagne is now Managing Director for West, East & Central Africa at Kantar
She is deeply enthusiastic about Africa and its potential and is the founder of Africa Life – Kantar’s most distinctive insights programme about Africa, its trends and people.
Diagne grew her Kantar career through a series of critical roles – from Managing Director of Francophone Africa to Managing Director for Nigeria, and, ultimately Managing Director for West Africa in 2021.
Daniel Oseman adds Chief Growth Officer, West, East & Central Africa, to his remit as Managing Director, East Africa.
“Having led Kantar’s East Africa Insights business for the last three years, Oseman passionately believes in the power of insight to help brands grow. With over 14 years of research experience, he has extensive knowledge of brands’ business challenges in the region, making him an ideal partner to help guide our clients,” the company says in a media statement.
“In his new dual role, he will help deepen Kantar’s data and technology strategy to shape the brands of tomorrow.”
Astrid Ricketts appointed Sustainable Transformation Practice Lead, Middle East & Africa.
Ricketts has been integral to the launch of Kantar’s Sustainability Practice in the region, delivering strategic insight and advice to help businesses and brands futureproof through sustainable transformation. Insights from Kantar’s Sustainability Index further help shape solutions to societal and environmental problems facing consumers and businesses today.
“I’m delighted to see our talent grow into roles of increased responsibility. Ndeye, Dan and Astrid are inspiring leaders and well-known industry experts whose success is shaping the brands of tomorrow,” says Adeola Tejumola, Executive Managing Director for Middle East & Africa at Kantar.
“Also, they are testimony to our commitment to creating rewarding career paths and meaningful progression within the company.”

Online search behaviour has changed significantly with the rise of AI. How can African brands adapt to this new marketing landscape?

Researchers propose a framework for packaging that senses, learns and acts – making packaging an active, AI-powered tool against food waste.

Country needs marketers to build recognition and consumer trust around Malawian products and national brand, says Deputy Minister.

Fashion brand suspends giant lingerie high above the city’s streets, using shadows to create a moving billboard for pedestrians and motorists.

Researchers describe AI influencers as having a ‘dual identity’. Consumers evaluate both ‘person’ and ‘technology’ identities at once.

Reputation and trust, once modest influences on hotel choice, have become some of the strongest predictors of patronage, study finds.

South African brands are increasingly setting the global benchmark for customer loyalty strategies, organisers say.

Global influences among younger consumers are still present, but they are being filtered through a distinctly Zambian lens.

Researchers find that lack of perceived ‘genuine care’ is the mechanism connecting AI involvement to lower trust ratings.

Explore the 2026 AMC Conference speaker line-up. Top African marketing voices gather in Zambia to tackle AI, AfCFTA, and brand power. Register today.

New industry currency will bring South African television and online video audiences together in a single measurement system.