
Here’s why social media influencers should swear off bad language
The lesson for brand managers is to evaluate whether an influencer’s language feels authentic and engaging to their viewers, researchers say.
REPUTATIONAL RISKS
By our News Team | 2022
Criminals may be using DHL’s brand name to target online shoppers as we head towards Black Friday and Christmas.
Brands constantly face a range of reputational risks – including being misrepresented in phishing attacks, which makes customers wary of engaging with a brand’s digital marketing and online shopping campaigns for fear of being compromised.
The newly released quarterly Brand Phishing Report for Q3 2022, published by US-based Check Point Research, highlights the brands which were most frequently imitated by criminals in their attempts to steal individuals’ personal information or payment credentials during July, August and September.
Photo by NMOS332 via Wikimedia Commons
While social media network LinkedIn was the most imitated brand in both Q1 and Q2 2022, it is logistics company DHL that took the top spot in Q3, accounting for 22% of all phishing attempts worldwide.
Microsoft is in second place (16%) and LinkedIn has fallen to third, making up just 11% of scams – compared to 52% in Q1 and 45% in Q2 of this year.
DHL’s increase could be due in part to a major global scam and phishing attack that the logistics giant warned about itself just days before the quarter started. Instagram has also appeared in the top 10 list for the first time this quarter, following a ‘blue-badge’ related phishing campaign that was reported in September.
“[Logistics] is one of the top industry sectors for brand phishing, second only to technology. As we head into the busiest retail period of the year, Check Point Research will continue to monitor shipping-related scams as threat actors will likely increase their efforts to take advantage of online shoppers,” the report’s authors said.
“Phishing is the most common type of social engineering, which is a general term describing attempts to manipulate or trick users. It is an increasingly common threat used in most security incidents,” commented Omer Dembinsky, Data Research Group Manager at Check Point.
“In Q3, we saw a dramatic reduction in the number of phishing attempts related to LinkedIn, which reminds us that cybercriminals will often switch their tactics to increase their chances of success. It is still the third most commonly impersonated brand, though, so we’d urge all users to stay mindful of any emails or communications purporting to be from LinkedIn.
“Now that DHL is the brand most likely to be imitated, it’s crucial that anyone expecting a delivery goes straight to the official website to check progress and/or notifications. Do not trust any emails, particularly those asking for information to be shared.”
Top phishing brands in Q3 2022
Below are the top brands ranked by their overall appearance in brand phishing attempts:

The lesson for brand managers is to evaluate whether an influencer’s language feels authentic and engaging to their viewers, researchers say.

New board has a diversity of expertise and draws from sectors including banking, FMCG, insurance, telecommunications and academia.

The new partnership aims to support Vodacom’s evolution from a traditional telecommunications provider to a broader technology company.

After more than three decades of partnering with FIFA on World Cup soccer, the company wants to spend its marketing budget elsewhere.

World OOH president believes the rising distrust of social media and big tech creates an opportunity for out-of-home practitioners.

Shane van Niekerk, who spent more than a quarter-century with the Mr Price group, is to take the reins at Homechoice.

‘Strategies don’t move people. Now it is time to make the difficult decisions and execute them,’ senior executive stresses.

UTB says its ambition is to turn the visibility into interest, bookings and more visitors choosing to explore Uganda.

Short ads shown on TV increased website visits within five minutes of airing by 10-40% compared with longer advertisements.

Supeco’s rapid expansion shows how the discount model is becoming a bigger part of grocery retail in the North African country.

Consumers reward visible eco-friendly additions such as reusable bottles, but give little credit to businesses that reduce or remove products.