
Analysing how impatience impacts consumer behaviour in an online world
Lessons from pizza delivery can be transferred to any business that sells products online and relies upon delivery channels.
ADVERTISING
By our News Team | 2023
Interactive Advertising Bureau study finds internet advertising has reached a new high of 34% of the overall SA advertising market.
Digital growth continues in South Africa, spurring an increase in advertising investment. This is according to the Interactive Advertising Bureau’s annual ‘Internet Advertising Revenue Report’ released on Thursday (14 September).
The study quantifies the size of domestic media revenues on the internet, including mobile. It is conducted by the Interactive Advertising Bureau (IAB) in partnership with the consultancy PwC, which coordinates similar studies in other territories.
Image by Gerd Altmann from Pixabay
Key findings include:
The report also highlights key themes from the IAB SA Research and Measurement Council. Among them:
Generative AI
The boom in machine learning and generative AI – which uses tools such as ChatGPT, Midjourney and DALL-E 2 to create images and content from text-based prompts – has the potential to have a huge impact on the digital advertising market.
As technology advances, advertisers could use AI and machine learning to drive personalisation at scale and adapt ads based on the age, location or context of users.
This is particularly useful in a world where it is increasingly difficult to track users online, with Google’s forthcoming termination of third-party cookies in its Chrome browser and privacy updates to Apple’s iOS.
Use of AR and VR in advertising
AR and VR can create interactive virtual environments that allow users to explore and engage with a brand. VR also extends into the metaverse, which presents potential opportunities for personalised ads and product placement, AI brand ambassadors or influencers, and try-before-you-buy virtual shopping experiences and showrooms.
This could significantly impact brand value, as companies can use this technology to engage with audiences in personal and contextually relevant ways, with tailored experiences for individual users.
Looking beyond the advertising giants
Although they dominate the internet advertising market in South Africa and globally, marketers and advertisers can look beyond Google and Meta for advertising solutions.
Publishers, in particular, provide an opportunity for targeted advertising beyond the walled gardens of Meta and Google as first-party data becomes increasingly key to the digital advertising market.
Razia Pillay, CEO at IAB South Africa, says digital media in has increased rapidly in recent years, with the introduction of new digital innovations and technology such as the metaverse, applications of generative artificial intelligence (AI), and augmented and virtual reality (AR and VR).
“This year’s key themes dip into these innovations, running in parallel with the [our] theme of breaking barriers for business impact. We will keep these conversations top of mind as we continue to understand the evolution of the customer,” she states.

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