
AI won’t replace market research. But it will expose weak strategy
Much of the broader conversation around AI in market research assumes conditions that do not consistently exist across many African markets, writes Soyinka Witness.
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By our African Marketing Confederation News Team | 2025
The advertising and marketing industries have been scrambling for years to find alternatives to cookies. Now they’re staying after all.
More than five years after saying that it intends to remove cookies from its Chrome browser, Google this week made the surprise announcement that it will be doing no such thing. Instead, it has opted for a complete reversal of its often-shambolic and drawn-out plans to phase out internet trackers.
Photo by Nicolekoenig78 from Pixabay
Google had intended to introduce a ‘user choice’ button in Chrome this year, a feature that would have enabled users to opt out of being tracked by third-party advertisers.
The marketing and advertising industries have for a long time been working on alternatives to cookies, and many industry experts now believe that these solutions are so close to being implemented – or are already in place – that Google’s about-turn is of far less consequence than it would have been a few years ago.
Nevertheless, there is anger and a feeling that the industry has been led a merry dance by the world’s biggest player in digital advertising.
The publication Video Week commented that the decision “undermines years of industry progress towards privacy and user control”.
In an interview with the publication, Mateusz Jędrocha, Chief Product Officer for advertising technology company Adlook, noted: “This shouldn’t come as a surprise. The past five years have been marked by shifting timelines, last-minute delays and a lack of decisive communication.”
He added: “Third-party cookies are only one piece of a much larger puzzle. Advertisers continue to face more pressing challenges, such as declining data quality and wasted media spend.
“The real question isn’t just about privacy timelines – it’s whether the industry can continue to afford waiting on one platform to dictate the future. Perhaps it’s time to stop asking what Google will do next and start focusing on building new partnerships grounded in aligned incentives, open communication, and long-term collaboration.”
Said Terry Hornsby, Executive Vice President and founder of tailored software solutions company Mantis Solutions: “Google’s decision not to roll out a standalone prompt for third-party cookies in Chrome is significant, but many in the industry have been preparing for multiple scenarios all along.
“The reality is [that] advancements in alternative targeting approaches shouldn’t go to waste just because cookies are sticking around longer than expected.
“The industry has made substantial progress with alternative solutions that produce a more balanced ecosystem, where advertisers have the opportunity to blend approaches, extending beyond the current environment while still respecting the broader direction towards privacy.”
Marketing Dive, an industry publication specialising in digital marketing, noted: “For marketers the news is mixed, potentially addressing issues around reach in a fragmented media landscape while also lighting a fire under internal plans to safeguard customer data.
“Google’s latest move appears to put the final nail in the coffin for cookie deprecation, despite countless resources being spent throughout the industry to develop plans for a cookieless future.”
Reasons behind the Google decision
Why did Google make the move? In a blog post on its website, the company said many factors were behind the change in strategy – including feedback from publishers, developers, regulators and the advertising industry about its Privacy Sandbox proposals, which is the initiative it launched in 2019 as an alternative to cookies.
Some industry players also believe a major factor is a recent US Federal Court ruling that Google wields an illegal monopoly over key aspects of online advertising technology – a ruling that may force it to sell Chrome.
“If they don’t have Chrome, they will need cookies for targeting, just like everyone else,” said Amelia Waddington, Global Chief Product Officer at search intelligence firm Captify, in an interview with Marketing Dive.
“They likely don’t want to do anything that would potentially hurt their ads business if they are ultimately forced to sell Chrome.”

Much of the broader conversation around AI in market research assumes conditions that do not consistently exist across many African markets, writes Soyinka Witness.

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