ONLINE SHOPPING

Amazon upgrades its delivery service options for South African shoppers

By our African Marketing Confederation News Team | 2025

As the busy Black Friday and festive season shopping periods loom, Amazon SA offers preferred time slots for deliveries.

As Amazon South Africa continues its efforts to make inroads into the local market, the e-commerce giant has launched a new service that allows clients to pick a preferred delivery slot. 

 

According to Amazon, this aims to alleviate one of the major pain points for customers: uncertainty as to when their delivery will arrive. Effective immediately, shoppers can choose a morning (8am-1pm), afternoon (1pm-6pm), or evening (5pm-8pm) delivery slot. 

 

“We know South African customers lead busy lives and value convenience and predictability,” comments Robert Koen, Managing Director for Amazon Sub-Saharan Africa. 

 

“With our new delivery time slot options, we’re giving customers greater control and flexibility to receive their packages when it works best for them. They can now plan ahead by scheduling deliveries up to a day in advance and can take advantage of our morning delivery option starting at 8am.” 

Photo: Nataliya Vaitkevich from Pexels

Koen adds: “These improvements reflect our commitment to constantly refining our service based on customer feedback and local needs.” 

 

The service has the same delivery fee structure as same-day delivery, and customers will continue to pay a small fee for delivery slot options, with no minimum order value. According to Koen, this means that even a single tube of toothpaste can be delivered. 

 

Amazon’s new delivery offering kicks in just ahead of the busy Black Friday and Christmas shopping periods. 

 

The company officially launched its SA-based online shopping service on May 7, 2024. 

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Jason Lottering
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    Dr Kin Kariisa

    Group CEO - Next Media

    Dr. Kin Kariisa is an extraordinary force at the helm of Next Media Services, a conglomerate encompassing NBS TV, Nile Post, Sanyuka TV, Next Radio, Salam TV, Next Communication, Next Productions, and an array of other influential enterprises. His dynamic role as Chief Executive Officer exemplifies his unwavering commitment to shaping media, business, and community landscapes.
    With an esteemed academic journey, Dr. Kariisa’s accolades include an Honorary PhD in exemplary community service from the United Graduate College inTexas, an MBA from United States International University in Nairobi, Kenya, a Master’s degree in Computer Engineering from Huazong University in China, and a Bachelor’s degree in Statistics from Makerere University.
    Dr. Kariisa pursued PhD research in Computer Security and Identity Management at Security of Systems Group, Radboud University in Nijmegen, Netherlands. As a dynamic educator, he has shared his expertise as a lecturer of e-Government and Information Security at both Makerere University and Radboud University.

    Dr Kin did his PhD research in Computer Security and Identity Management at Security of Systems Group, Radbond University in Nigmegen, Netherlands. He previously served as a lecturer of e-Government and Information Security at Makerere University in Kampala, Uganda and Radbond University in Netherlands.

    Dr Kin did his postgraduate courses in Strategic Business Management, Strategic Leadership Communication and Strategies for Leading Successful Change Initiatives at Harvard University, Boston USA.

    • Other current and previous roles played by Dr Kin Kariisa:
    • Lecturer of e-Government and Information Security to graduate students at Makerere University, Kampala and Radbond University in the Netherlands
    • Director of Eco Bank Uganda Limited, one of the largest banks in Africa
    • Chairman of the National Association of Broadcasters, an umbrella industry association for all Television, Radio and online broadcasters in Uganda.
    • Chairman of Board of Directors of Nile Hotel International, that owns the leading hotel in Uganda, Kampala Serena Hotel.
    • Chairman of Board of Directors of Soliton Telmec Uganda, the leading telecom company in Optic fibre business managing over 80% of optic fibre in Uganda.