An increase in fake reviews and false information, as well as flouting of consumer protection laws, are all possible results of the AI boom.
Inflation and affordability are key issues for African consumers
By our News Team | 2022
Post the pandemic, inflation costs on the continent are surging upwards – and consumers are understandably worried.
According to data released by the World Bank, sub-Saharan Africa experienced its first recession in 25 years when the Covid-19 pandemic struck. This has resulted in a difficult recovery for the region and has also brought to the fore new economic growth challenges, compounded by the Russia-Ukraine war.
In the newly released State of the African Consumer report by research company Kasi Insight, consumer sentiment highlighted two main concerns directly impacting people’s pockets and the future of their businesses, while Gen Zs (born late 1990s and early 2010s) emerged as optimistic about the continent’s future.
Crombitou via Wikimedia Commons
The report examines the current state of the African consumer as concerns around inflation, supply chain disruptions and geo-political risks increase.
Post the pandemic, inflation costs on the continent are surging upwards, with fears of an impending recession on the cards, Kasi said in the report.
Less than half of respondents (48%) expect economic conditions to improve over the next six months, with remaining respondents fairly evenly split between optimists who expect it to improve (27%) and pessimists who expect it to worsen (24%).
Their main concerns relate to inflation, with the UN’s Food and Agriculture Organization (FAO) forecasting prices of necessities such as food and oil are to increase by 28% this year.
Impact of Covid varied from country to country
“The Covid-19 pandemic’s impact on the economic performance of African countries varied, leaving many consumers on the fence about the future. The uncertainty arises primarily because the dip in the economy is hitting consumers where it hurts most – household purchasing power,” the research team noted.
“This has resulted in most consumers feeling unsure about their ability to buy necessities (food, utilities, etc.) and discretionary items (furniture, appliances, and the like).”
Half of the respondents (48%) believe that their respective country’s economic conditions will stay the same over the next six months. The same sentiment is also shown when looking at expectations around household income. Most consumers surveyed (45%) expect their household income to remain unchanged over the next six months.
When examining the financial impact further, households are finding it difficult to find a job (52%) and earn money (38%).
Gen Z are the most optimistic about their household income, with 42% expecting an improvement compared to 34% of Baby Boomers. Baby Boomers are the most optimistic about having enough money to buy necessities (48%) compared to 23% of Gen Z. The same is true for discretionary spending with 28% of Baby Boomers looking to make large purchase compared to 18% of Gen Z.
On the job market and business front, there are shared difficulties with 11% of Baby Boomers finding it easy to source a job compared to 5% of Gen Zs. When it comes to making money, 8% of Gen Zs and Baby Boomers are finding it easier – the only thing they seem to agree on.
“To win in the world’s fastest-growing market, business and financial leaders need to have better visibility on the realities of Africa’s economies, markets and communities through the lens of consumers,” Kasi Insights observed.
As tougher times bite, only 10% of CMOs believe their marketing investments will enable them to emerge better off than their competitors.
On-the-Go stores will extend the brand and be located on TotalEnergies service station forecourts to cater to motorists and busy consumers.
The social media platform’s ad revenue is up 25.8% year-on-year and is forecast to total US$71-billion for 2024.
Alliance offers a simple, fast and convenient experience for consumers to buy groceries online, with orders being delivered within an hour.
Consumer must feel that buying the product will somehow elevate them so that they sit more squarely alongside the influencer they follow.
What are the key things that people consider before buying online? Researchers find that the computer mouse holds important clues.
Bon Marché has typically confined itself to the affluent suburbs of Zimbabwe’s capital. Now it has opened in Marondera in Mashonaland East,
As rugby fans liken the SA national team’s alternative kit to the Checkers Sixty60 e-commerce platform, the brand seizes the opportunity.
Sports apparel company renews an old partnership with Newcastle United as it further cements its presence in top soccer competitions.
Interactive Advertising Bureau study finds internet advertising has reached a new high of 34% of the overall SA advertising market.