‘Hidden economy’ is a global growth engine ready for transformation

By our News Team | 2022

Marketing body stresses informal sector’s potential in Africa and how today’s micro-enterprises could be tomorrow’s mega-enterprises.

The world’s huge informal economy that dominates many developing countries – from Latin America through to Africa and parts of Asia – has come under the spotlight from the US-based Chief Marketing Officer (CMO) Council for the economic and marketing potential that it represents.

In a recent blog post the CMO Council’s Executive Director, Donovan Neale-May, notes that the informal economy globally accounts for about US$10-trillion in sales, making it the world’s second biggest economy behind the US. 

Informal economy

Photo credit: Olasunkanmiariyo via Wikimedia Commons

“It includes everything from unregistered household enterprises and domestic workers to babysitters, shared-ride drivers, street hawkers, micro-merchants, food kiosks, homestay hosts, spaza shops, barber chairs, unlicensed bars and backyard manufacturers. And it dominates employment in Latin America, South and East Asia, Africa and the Middle East,” he says in the post.

Neale-May emphasises that the first hurdles faced by durable goods manufacturers and formal wholesalers in these markets are surprisingly similar to their formal economy challenges – including lack of data and inventory control.

He quotes Daniel Yu, Tanzanian-based founder of Wosoko (formerly Sokowatch), a mobile delivery app vendor serving the informal market, as saying: “This negatively affects not only shops and consumers, but also manufacturers who suffer lost revenue and market share.”

According to Neale-May, another unique challenge and opportunity for corporate marketers is that the informal economy already features a virtual army of unpaid marketers for their brands on the world’s streets, but without direction or incentives their messaging is wildly inconsistent and often distrusted. 

Nigeria’s street vendors are ‘chief marketers’

“For example, in Nigeria, where the informal economy accounts for the majority of employment, street vendors are widely credited as being the chief marketers for numerous formal brands – including those owned by Nigerian Bottling Company, UAC Foods and Chi Limited,” he writes.

“Mobile apps offer the potential to be the future messaging co-ordination point between marketing teams and street sellers.”

He continues: “Some multinationals have found that new distribution solutions are not enough and that, instead, new business models are required to access the bounty of the informal sector. 

“For example, in West African markets, multinational telecom MTN failed in its initial model to sell phones and mobile contracts. However, its revenue soared after it changed its model to selling airtime, often doing so from roadside umbrella stands.”

Writing to the 16 000-plus members of the CMO Council, Neale-May notes that historically, only one formal financial industry – the US$430-billion international remittance transfer market, led by Western Union and MoneyGram – has had deep access to the underground economy. 

“Now, mobile money systems and digital transfer platforms are simultaneously freeing up cash in the informal economy while also providing new access points for marketers and corporations. Leveraging technologies like blockchain, bitcoin, mobile phones and innovative transfer models, companies like WorldRemit and Transferwise are slashing high remittance fees.”

He concludes: “At this rate, micro-enterprises may soon be the mega-enterprises of tomorrow.”

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    Dr Kin Kariisa

    Group CEO - Next Media

    Dr. Kin Kariisa is an extraordinary force at the helm of Next Media Services, a conglomerate encompassing NBS TV, Nile Post, Sanyuka TV, Next Radio, Salam TV, Next Communication, Next Productions, and an array of other influential enterprises. His dynamic role as Chief Executive Officer exemplifies his unwavering commitment to shaping media, business, and community landscapes.
    With an esteemed academic journey, Dr. Kariisa’s accolades include an Honorary PhD in exemplary community service from the United Graduate College inTexas, an MBA from United States International University in Nairobi, Kenya, a Master’s degree in Computer Engineering from Huazong University in China, and a Bachelor’s degree in Statistics from Makerere University.
    Dr. Kariisa pursued PhD research in Computer Security and Identity Management at Security of Systems Group, Radboud University in Nijmegen, Netherlands. As a dynamic educator, he has shared his expertise as a lecturer of e-Government and Information Security at both Makerere University and Radboud University.

    Dr Kin did his PhD research in Computer Security and Identity Management at Security of Systems Group, Radbond University in Nigmegen, Netherlands. He previously served as a lecturer of e-Government and Information Security at Makerere University in Kampala, Uganda and Radbond University in Netherlands.

    Dr Kin did his postgraduate courses in Strategic Business Management, Strategic Leadership Communication and Strategies for Leading Successful Change Initiatives at Harvard University, Boston USA.

    • Other current and previous roles played by Dr Kin Kariisa:
    • Lecturer of e-Government and Information Security to graduate students at Makerere University, Kampala and Radbond University in the Netherlands
    • Director of Eco Bank Uganda Limited, one of the largest banks in Africa
    • Chairman of the National Association of Broadcasters, an umbrella industry association for all Television, Radio and online broadcasters in Uganda.
    • Chairman of Board of Directors of Nile Hotel International, that owns the leading hotel in Uganda, Kampala Serena Hotel.
    • Chairman of Board of Directors of Soliton Telmec Uganda, the leading telecom company in Optic fibre business managing over 80% of optic fibre in Uganda.