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MOBILE APPS
By our News Team | 2022
Market for mobile apps is on the increase as smartphone penetration continues to grow rapidly, summit hears.
South Africa’s app economy is seeing impressive growth, largely fuelled by the massive penetration of mobile smartphones in the country.
Given that South Africa has one of the largest mobile markets globally, with most households and individuals having access to a mobile phone, there is huge potential for mobile marketing in the country, believes Arunabh Madhur, Regional Vice President and Head of Business in EMEA for the SHAREit group.
Photo by Daria Shevtsova from Pexels
The company is a peer-to-peer file sharing, content streaming and gaming platform.
Madhur shared his experiences, learnings and key insights at the inaugural App Growth & Marketing Insights Summit, organised by SHAREit in Johannesburg and Cape Town recently. The event brought together thought leaders in the mobile marketing industry.
“The high rate of mobile connections in South Africa is helping to drive digital inclusion,” agreed Chanel Hardman, Country Director for South Africa at the SHAREit Group. However, digital literacy and education will be critically important to ensure no one is left behind in the digital world.
According to the GMSA Mobile Connectivity Index, South Africa does not score too far behind more developed markets when it comes to mobile digital infrastructure.
However, while the country scores highly in terms of network coverage, it falls short when it comes to network performance, including speed and latency.
Growing internet and mobile penetration has resulted in a large spike in total app installations in the last two years by the country’s relatively young and tech-savvy population. In the past year alone, app installations increased by 41%.
Brands developing own apps or are partnering
Summit attendees heard that brands are recognising the opportunities presented by these apps to reach consumers and are either developing their own bespoke apps, or partnering with so-called ‘super apps’. Amongst the most downloaded local apps are those from financial services providers and banks, online retailers, food delivery services and gaming.
However, to utilise apps successfully requires that brands have a clear understanding of what they are trying to achieve, including the cost of each acquisition, click, installation and registration, said Conrad Geldenhuys, Marketing Manager at Ayoba while speaking at the summit.
Ayoba is an all-in-one app that offers free instant messaging, voice and video calling, games, music, news and entertainment.
In his presentation, Riyad Khalil, Senior Account Executive for the Middle East and Africa at Adjust, a mobile attribution and analytics company, noted that the user journey has become more complex than ever, and brands should therefore be using a mobile measurement partner (MMP) to provide a unified overview of the brand’s performance.
“Once marketers have access to privacy-compliant relevant data, they’re able to better understand user behaviours while in your app, which in turn allows for more appropriate messaging,” he said.
Kirsten van Rooyen, Head of Digital at Simply Black, an African media agency, told attendees that the rest of Africa’s app economy is seeing a similar boom to South Africa, with a growing number of apps shaping lives on the continent.
Van Rooyen’s advice to app developers and marketers is to think differently to solve simple problems with easy-to-use solutions. “Effective usage should be the measure of success,” she said, adding that no one can solve Africa’s challenges better than Africans.
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