
Search is fragmenting – credibility and trust create the new visibility
Online search behaviour has changed significantly with the rise of AI. How can African brands adapt to this new marketing landscape?
BUSINESS STRATEGY
By our News Team | 2023
Company showed Cover-induced losses in 2019 and 2020, but revised business strategies and customer loyalty has helped turn things around.
Unilever Ghana, the largest producer and retailer of consumer goods in the country, says it is back on a path of sustained growth after recording losses in 2019 and 2020, but returning to profitability in 2021 and 2022.
“As of the first quarter of the [2023] year, the business has posted a profit of GH¢28-million (US$2,55-million), confirming its resolve to keep the growth trajectory in the coming quarters and into the year and beyond,” the publication Graphic Business reports.
Photo courtesy of Unilever
“The company also recorded a turnover of GH¢242-million (US$22-million) in the first quarter while its net cash reserves also recovered from a negative position.”
Unilever Ghana has a stable of popular brands – including Key Soap, Omo, Lux, Geisha, Frytol, Royco, Knorr, Pepsodent, Close-Up, Sunsilk and Annapurna.
Speaking at a recent media event, the Managing Director of Unilever Ghana, George Owusu-Ansah, said the bottom line had been impacted by Covid-19, but revised business strategies and strong customer loyalty had helped to turn the situation around.
“In full recognition of the times we are in, [there] is a continuous focus on our cost and making sure that we are taking out waste and reducing cost so that we don’t burden [consumers] with cost that does not give them any value at all,” he is quoted as saying by the publication Food Business Africa.
Depend on prudent management practices
“As a company, we pledge to continue to depend on our prudent management practices and the full cooperation of staff and distributors to achieve the dream.”
Owusu-Ansah also pledged that Unilever Ghana would continue to work towards a fairer and more socially inclusive world.
The company would help equip 10,000 young people with essential skills by the end of the year, help about 500 small and medium-scale enterprises to grow their business by 2025, and spend US$54,000 annually on diverse businesses by 2025.
From a global perspective, Unilever achieved a strong 2023 first quarter. Results published in April showed a 7% increase in turnover compared to 2022, a 10.5% increase in underlying sales growth, and a 10.7% increase in price growth.
The brands Omo, Hellmann’s, Rexona and Lux produced particularly strong performances.
“Unilever has had a good start to the year, delivering another quarter of strong top line growth. We remain focused on navigating through continued macro-economic uncertainty and are confident in our ability to deliver another year of strong growth, which remains our first priority,” Chief Executive Officer, Alan Jope, said at the time.

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