
Analysing how impatience impacts consumer behaviour in an online world
Lessons from pizza delivery can be transferred to any business that sells products online and relies upon delivery channels.
PUBLIC RELATIONS
By our African Marketing Confederation News Team | 2025
Survey across 22 countries identifies strategic communications and PR consultancy services as key growth area.
The public relations industry in 2025 is defined by both opportunity and complexity, as agencies navigate economic uncertainty, rapid technological advancements and evolving client expectations.
Photo: International Public Relations Network
As was the case in 2024, worldwide economic instability, geopolitical conflicts, and the acceleration of technological advancements continue to represent significant challenges for the industry.
To assess key industry trends and opportunities, the International Public Relations Network (IPRN) recently conducted a survey among its members across 22 countries. The study assessed growth expectations, investment priorities and key emerging challenges.
According to the IPRN, its research underscores a strong sense of optimism among PR agencies, with 69% anticipating growth this year.
“As businesses navigate an increasingly complex landscape, we are being consulted on everything from digital transformation to stakeholder relations, to branding and crisis communications,” says Nicole Capper, MD of Africa-focused PR agency Mango-OMC and a member of the IPRN Executive Board. Major findings:
“To remain competitive, agencies must prioritise creativity, digital transformation and strategic talent development – key drivers for success in an increasingly complex business environment,” the IPRN concludes.
The full survey is available here.

Lessons from pizza delivery can be transferred to any business that sells products online and relies upon delivery channels.

The platform along the Lobito Corridor is expected to include warehouses, a fuel terminal, a mineral terminal and industrial areas.

Much of the broader conversation around AI in market research assumes conditions that do not consistently exist across many African markets, writes Soyinka Witness.

Consumers are asking AI which retailer offers the best deal, comparing products or researching brands before visiting a website or store.

Kenya Ports Authority is working to improve cargo flow and efficiency to support growing trade volumes at vital import-export gateway.

African consumers want ethical, responsible choices. Therefore, brand growth hinges on making sustainable choices affordable and relevant.

Examining the tech-hype trap and why human judgement, not technology, will pave the way to competitive advantage in Africa.

Strategic senior appointment comes at a time when the local advertising-intelligence landscape is entering a period of significant change.

Ghana has shifted decisively into consumer-led recovery, with Côte d’Ivoire and Cameroon following more gradually.

AMC President discusses the upcoming conference’s ‘full circle’ and the gathering’s role in navigating marketing’s paradigm shift.

Africa’s retail future may be led not by size, but by those who most effectively remove the friction between customer intent and transaction.