The stakes are higher as AI shifts from answering questions to taking action. A bad purchase is more serious than a bad recommendation.
Researchers examine how AI shopping could backfire on retailers Read More »
Engaging with new supermarket technology is linked to increases in spending, basket size and time spent in store – research.
AI trolley users rack up higher basket values and spend longer in store Read More »
Researchers examine the pros and cons for retailers of putting the newest prepared foods at the front of shelves, rather than at the back.
Supermarkets could sell stock faster by putting fresh meals in front Read More »
Report finds the high intensity of retail promotions brings diminishing returns, margin pressure and narrows the scope for price-led growth.
Promotions are at a tipping point in South African FMCG retail Read More »
Six-country study finds that younger, more optimistic, consumers will drive a retail revolution across the continent.
BCG examines how young consumers are reshaping Africa’s retail future Read More »
Researchers find fewer competitors and lower manufacturing and marketing costs contribute to product-launch successes during a recession.
Launching a new product during a recession can pay off, study shows Read More »
Researchers study how retailers respond when a supplier opts to establish its own direct retail channels to reach end-users.
Potential backlash for suppliers selling through direct channels Read More »
Findings show that self-checkout systems – despite advantages in speed, ease of use and cost reduction – can decrease customer loyalty.
New research: Do self-service checkouts impact grocery store loyalty? Read More »
If a product isn’t in a person’s cart by their first five or six online orders, it’s very unlikely that the product will ever make it in.
Online shopping habits may hinder the introduction of new products Read More »
Retail brands will have access to data on how shoppers are reacting to their products, campaigns and in-store promotions.
