Cosmetics brand drops most social media platforms from its marketing

By our News Team | 2021

Lush says it doesn’t want to expose its customers to the potential “risk” and “harm” posed by four social media platforms.

Lush, the international cosmetics brand known for its support of ethical practices, has announced that it is turning its back on four major social media platforms. 

Facebook, Instagram, TikTok and Snapchat will no longer be part of company’s marketing mix. Instead, it is to maintain a social media presence only on YouTube and Twitter.

Lush confirmed it will discontinue these platforms across the 48 countries in which it operates from Friday, 26 November. It has no plans to return to the platforms until such time as they provide a safer environment for users.

The brand has exited social media once before – in 2019 – but returned due to what it called ‘FOMO’ (fear of missing out). Some experts believe the necessity for digital marketing during the worldwide Covid-19 lockdowns also played a part in the brand’s  return.

Now Lush again feels that ‘enough is enough’ and it is again seeking the moral high ground. In a statement, it explains the latest decision thus:

Social Media

Photo courtesy of Lush North America

Ethical brand going cold (plant-based) turkey

“Like so many teenagers have experienced before us, Lush has tried to come off social media, but our FOMO is vast and our compulsion to use the various platforms means we find ourselves back on there, despite our best intentions. So here we are again, trying to go cold (plant-based) turkey.

“Having previously attempted this in 2019, our resolve has been strengthened by all the latest information from courageous whistleblowers, which clearly lays out the known harms that young people are exposed to because of the current algorithms and loose regulation of this new area of our lives.”

Jack Constantine, the Chief Digital Officer and product inventor at Lush, adds his own take on the decision: “As an inventor of bath bombs, I pour all my efforts into creating products that help people switch off, relax and pay attention to their wellbeing. Social media platforms have become the antithesis of this aim, with algorithms designed to keep people scrolling and stop them from switching off and relaxing.” 

Added Mark Constantine, Co-Founder and CEO: “I’ve spent all my life avoiding putting harmful ingredients in my products. There is now overwhelming evidence we are being put at risk when using social media. I’m not willing to expose my customers to this harm, so it’s time to take it out of the mix”.

Dr Kin Kariisa

Group CEO - Next Media

Dr. Kin Kariisa is an extraordinary force at the helm of Next Media Services, a conglomerate encompassing NBS TV, Nile Post, Sanyuka TV, Next Radio, Salam TV, Next Communication, Next Productions, and an array of other influential enterprises. His dynamic role as Chief Executive Officer exemplifies his unwavering commitment to shaping media, business, and community landscapes.
With an esteemed academic journey, Dr. Kariisa’s accolades include an Honorary PhD in exemplary community service from the United Graduate College inTexas, an MBA from United States International University in Nairobi, Kenya, a Master’s degree in Computer Engineering from Huazong University in China, and a Bachelor’s degree in Statistics from Makerere University.
Dr. Kariisa pursued PhD research in Computer Security and Identity Management at Security of Systems Group, Radboud University in Nijmegen, Netherlands. As a dynamic educator, he has shared his expertise as a lecturer of e-Government and Information Security at both Makerere University and Radboud University.

Dr Kin did his PhD research in Computer Security and Identity Management at Security of Systems Group, Radbond University in Nigmegen, Netherlands. He previously served as a lecturer of e-Government and Information Security at Makerere University in Kampala, Uganda and Radbond University in Netherlands.

Dr Kin did his postgraduate courses in Strategic Business Management, Strategic Leadership Communication and Strategies for Leading Successful Change Initiatives at Harvard University, Boston USA.

  • Other current and previous roles played by Dr Kin Kariisa:
  • Lecturer of e-Government and Information Security to graduate students at Makerere University, Kampala and Radbond University in the Netherlands
  • Director of Eco Bank Uganda Limited, one of the largest banks in Africa
  • Chairman of the National Association of Broadcasters, an umbrella industry association for all Television, Radio and online broadcasters in Uganda.
  • Chairman of Board of Directors of Nile Hotel International, that owns the leading hotel in Uganda, Kampala Serena Hotel.
  • Chairman of Board of Directors of Soliton Telmec Uganda, the leading telecom company in Optic fibre business managing over 80% of optic fibre in Uganda.