Personalised Shopping
Study finds that 72% of shoppers who received personalised recommendations ended up purchasing more goods than they planned.
Retailing
Retailing
The continent’s small independent shops are modernising and embracing tech – ensuring they’ll remain dominant for the foreseeable future.
Retail Trends
Renewed interest and investment from retail chains, including multinationals, will grow the sector. But informal retail isn’t going anywhere, just yet.
Supply chain
Warning that businesses and retailers could struggle to meet Black Friday consumer demand and should plan accordingly.
Black Friday shopping
The ‘biggest trading day of the year’ may become the ‘biggest trading month of the year’ as retailers compete for bargain-hungry shoppers.
Woolies wins private label awards
Woolworths South Africa’s W-brand scoops seven wins in the international Salute to Excellence Awards
Loyalty programmes
Pick n Pay Smart Shopper has re-gained its position as the most used loyalty programme among SA shoppers
