
Analysing how impatience impacts consumer behaviour in an online world
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CONSUMER TRENDS
By our News Team | 2022
The African cultural revolution is permeating how consumers on the continent want to interact with brands, study finds.
New insights into the African consumer are revealing an increasingly confident, connected, creative and culturally aware continent.
This is according to an extensive study involving more than 3 500 conversations in 2021 with urban consumers across Kenya, Nigeria, Senegal and South Africa to determine the defining trends across these key regions and their relevance to the marketing fraternity.
The result of these dialogs is the 2021-2022 Africa Life report compiled by data analytics and brand consulting company Kantar; a wealth of insights for marketers, brands and businesses focused on the African continent.
While acknowledging the limits resulting from a sample of just four countries, Ndeye Diagne, Kantar’s Managing Director for West Africa, commented during the official launch of the report late last year that: “we are confident that we are capturing the energy and spirit that drives the people in our region”.
Photograph via Strategic Marketing for Africa magazine
Already, however, Kantar is hoping to expand its research to include Ethiopia and Egypt for the 2023-2024 study.
While tracking these trends is pivotal for any brand looking to do business in African markets in 2022 and beyond, one pervasive trend stood out for special mention: The cultural revolution permeating how consumers in Africa interact with brands and how brands, in turn, are being asked to craft messaging that resonates with the essence of being African.
Although it is relatively easy to track internet penetration in the various countries and to follow mobile phone and social media usage, this cultural revolution is harder to box, more complex to measure and fundamentally unique to each market on the continent.
Culture, believe the authors of the Kantar report, is the “new marketing currency” of Africa. And it is a trend that can be both a friend or foe if marketers fail to heed the warning signs.
To read more of this article go to page 10 of the latest digital edition of Strategic Marketing for Africa, the official publication of the African Marketing Confederation (AMC) here: https://africanmarketingconfederation.org/publications-2/

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