Customer experience expert gives her take on how it all went wrong for the once-powerful global company that lost its brand values.
Nano-influencer collaborations offer many marketing benefits to SMEs
By our News Team | 2023
Unlike celebrities or macro-influencers, nano-influencers provide cost-effective collaborations for businesses with limited marketing budgets.
Compared to a micro-influencer (who has 10,000-100,000 followers and are often considered experts in their fields), nano-influencers are ‘ordinary consumers’ who share snippets of their day-to-day lives in less polished, more authentic content – including what they’ve bought, discovered and loved.
Some may only have 1,000 followers. but their impact and influence on consumer behaviour is significant, with sometimes even better engagement rates than mega-influencers or celebrities.
Photo by Blue Bird from Pexels
This is according to Pieter Groenewald, CEO of Nfinity Influencer, an Africa-focused agency specialising in influencer marketing.
“It’s been proven … that working with nano-influencers can lead not only to increased brand awareness, sales and business growth, but also offers a way to ignite trust and word-of-mouth marketing at a bigger scale,” he says.
He believes SMEs can gain particular benefit from working with non-influencers, and lists the following as being among the key reasons:
- SMEs can generate authentic messaging by engaging with nano-influencers
By engaging with nano-influencers, SMEs can create content that resonates with their target audience. With feeds that make followers feel like friends, nano-influencers post authentic, relatable content that is real, less polished and more believable. As a result, these influencers act as trusted advocates, enabling SMEs to establish a genuine connection with potential customers. When SMEs partner with the right nano-influencers who align with their brand values and are loved by their target audience, the collaboration and influence can be powerful as they are able to tap into this otherwise inaccessible, authentic connection.
- Start fresh conversations and boosted brand engagement with a new audience
Compared to bigger influencers and even celebrities, nano-influencers, with their smaller yet dedicated, hyper-loyal following, provide SMEs with an opportunity to foster meaningful interactions and conversations. For SMEs, this means that when a nano-influencer posts about your brand, followers pay attention. This heightened engagement drives brand awareness and influences purchasing decisions among their audience.
- Build trust and credibility by leveraging real, trusted endorsements
When an influencer promotes a product or service, their followers perceive it as a genuine recommendation rather than an ad. By collaborating with nano-influencers, SMEs can tap into the trust they have built with their audience and therefore enhance their brand’s credibility, while attracting customers who are already interested in their offerings.
- For SMEs on a budget, nano-influencers are a cost-effective marketing channel
Unlike celebrities or macro-influencers, nano-influencers offer cost-effective collaborations for SMEs with limited marketing budgets. These partnerships often involve lower fees, product exchanges or trade arrangements, allowing SMEs to leverage the influence of multiple nano-influencers within their budget constraints.
Continent set to outpace projected global average and be the second-fastest-growing region after Asia, says macro-economic report.
Gathering is for the growing number of OOH entrepreneurs in Africa who are pioneering new ways to reach increasingly affluent audiences.
At least four global conglomerates have announced they are exiting the country. There are concerns that more may follow.
Youth agency discusses key marketing trends that will resonate with Generation Z consumers in an authentic and impactful way.
Two industry bodies team up to establish clear and consistent definitions and measurement guidelines for ads in Augmented Reality campaigns.
Study emphasises the impact of nostalgia on consumer behaviour, and how typography in ads and marketing material is a key influencer.
News reports say 14 infringement notices are being issued to organisations for contravening consumer-protection laws.
Brands will need to understand and tap into culture in a more nuanced and empathetic way than ever before, says Ogilvy.
This year’s conference and awards dinner takes place at Victoria Falls in May, under the theme ‘Elevate-Innovate-Thrive’.
Kalu has been with the agency since 2016 and brings a wide range of experience and professional expertise to his new role.