
Analysing how impatience impacts consumer behaviour in an online world
Lessons from pizza delivery can be transferred to any business that sells products online and relies upon delivery channels.
MARKETING RESEARCH
By our African Marketing Confederation News Team | 2024
Marketing All Product Survey dataset reveals key trends, including consistent alcohol sales while other discretionary purchases decline.
The Marketing Research Foundation of South Africa and Plus94 Research have unveiled the latest Marketing All Product Survey (known as Maps) dataset through a global webinar presented in partnership with market research and insights organisation, Esomar.
Survey shows key consumer trends in SA. Photo: HelenOnline, Wikimedia Commons
This dataset incorporates three years of data from – 2021 through to 2023 – and provides brands, marketers and their agency partners with the ability to analyse emerging consumer trends and shifting product-purchasing behaviours across the country.
“Our long-standing Maps programme exemplifies the cutting-edge market intelligence capabilities within the South African research community,” says Johann Koster, CEO of the Marketing Research Foundation (MRF).
“By collaborating with renowned organisations like Esomar, we were able to highlight how the quality, integrity and thoroughness of Maps aligns with the highest global standards for consumer analytics.”
Maps data is compiled from an annual sample size exceeding 20,000 respondents across metro, urban and rural areas. Its methodology covers over 3,000 brands across more than 150 media and product categories.
Households grappling with increasing financial strain
Key findings from the Maps May 2024 release paint a picture of South African households grappling with increasing financial strain amidst rising costs for basic goods and persistent issues such as electricity blackouts.
“Data showed significant declines in expenditures for discretionary purchases like dining out and cinema visits. However, alcohol sales have remained fairly constant, with beer and wine being increasingly consumed,” the MRF says in a statement.
“Media consumption remained stable overall, with streaming video and social platforms carving out their space in the video-viewing universe, while television seems to have stabilised and is holding its own in terms of overall audience share.”
The Maps webinar featured insights into topics such as:
“Our data is a critical tool for developing strategies that resonate with consumers, drive growth and adapt to the dynamic market environment,” says Koster.
The webinar recording and presentation are available here.

Lessons from pizza delivery can be transferred to any business that sells products online and relies upon delivery channels.

The platform along the Lobito Corridor is expected to include warehouses, a fuel terminal, a mineral terminal and industrial areas.

Much of the broader conversation around AI in market research assumes conditions that do not consistently exist across many African markets, writes Soyinka Witness.

Consumers are asking AI which retailer offers the best deal, comparing products or researching brands before visiting a website or store.

Kenya Ports Authority is working to improve cargo flow and efficiency to support growing trade volumes at vital import-export gateway.

African consumers want ethical, responsible choices. Therefore, brand growth hinges on making sustainable choices affordable and relevant.

Examining the tech-hype trap and why human judgement, not technology, will pave the way to competitive advantage in Africa.

Strategic senior appointment comes at a time when the local advertising-intelligence landscape is entering a period of significant change.

Ghana has shifted decisively into consumer-led recovery, with Côte d’Ivoire and Cameroon following more gradually.

AMC President discusses the upcoming conference’s ‘full circle’ and the gathering’s role in navigating marketing’s paradigm shift.

Africa’s retail future may be led not by size, but by those who most effectively remove the friction between customer intent and transaction.