
Search is fragmenting – credibility and trust create the new visibility
Online search behaviour has changed significantly with the rise of AI. How can African brands adapt to this new marketing landscape?
VIDEO-BASED MARKETING
By our News Team | 2022
Videos are engaging, entertaining and, when produced effectively with a sound strategy in mind, can leave a lasting impression.
There’s a reason why TikTok and Facebook Reels are so popular, says Desirée Gullan, co-founder and Executive Creative Director at Africa-based marketing agency G&G Digital.
It’s because these short-form videos are engaging, entertaining and, when produced effectively with a sound strategy in mind, can leave a lasting impression with consumers.
Photo by Szabó Viktor from Pexels
According to Gullan, research has found that more than 80% of consumers will make a purchase based on watching a brand or business video. And their appetite for visual content is growing, with many people now consuming around 100 minutes of visual content every day.
“Video marketing is a powerful way to connect with your existing and potential customers and has a direct correlation to increased sales. It all starts with creating video content that resonates with your audience,” she states.
How do you develop a suitable visual-content strategy for your brand? Gullan suggests the place to start is by looking at data from your social media platforms, email and website. This will enable marketers to better understand what content is getting viewed and engaged with — and then to do more of that.
“Let your existing customers or followers guide your content strategy and narrative style, and be sure to apply your insights in fresh and creative ways,” she advises. “It’s also important to front-load your key messages so that your investment is not lost on consumers’ limited time and attention.”
Gullan lists four additional ways to make video work for your brand:
1.Add video to landing pages
This enhances your search rankings and can increase conversions by 80%. Make sure that your video content tells the right story and conveys the right emotion. You can include strong calls to action.
2.Use video in email marketing campaigns
Research proves that including the word ‘video’ in a subject line substantially increases open rates, and that video can be more effective than text — especially for complicated subjects or where striking images are required.
3.Include influencers and customer reviews
Videos that include referrals and recommendations build trust and increase conversions.
4.Create shareable content
Produce compelling video content and your customers will share them. This opens your business to a greater audience who trust the referrals of their community.
“The extra effort that goes into producing strategic video marketing will get you a return,” Gullan emphasises.

Online search behaviour has changed significantly with the rise of AI. How can African brands adapt to this new marketing landscape?

Researchers propose a framework for packaging that senses, learns and acts – making packaging an active, AI-powered tool against food waste.

Country needs marketers to build recognition and consumer trust around Malawian products and national brand, says Deputy Minister.

Fashion brand suspends giant lingerie high above the city’s streets, using shadows to create a moving billboard for pedestrians and motorists.

Researchers describe AI influencers as having a ‘dual identity’. Consumers evaluate both ‘person’ and ‘technology’ identities at once.

Reputation and trust, once modest influences on hotel choice, have become some of the strongest predictors of patronage, study finds.

South African brands are increasingly setting the global benchmark for customer loyalty strategies, organisers say.

Global influences among younger consumers are still present, but they are being filtered through a distinctly Zambian lens.

Researchers find that lack of perceived ‘genuine care’ is the mechanism connecting AI involvement to lower trust ratings.

Explore the 2026 AMC Conference speaker line-up. Top African marketing voices gather in Zambia to tackle AI, AfCFTA, and brand power. Register today.

New industry currency will bring South African television and online video audiences together in a single measurement system.