Most organisations currently in ‘exploration mode’ with generative AI
Snap poll of more than 2,500 executives finds just 11% of those questioned had no AI-related programmes currently underway.
Artificial Intelligence
Order-taking chatbots being trialled at fast-food drive-thrus in US
Artificial intelligence is powering various pilot programmes to test order-taking effectiveness and customer reaction.
How is ChatGPT going to impact the PR and communications industry?
AI and machine learning offer pros and cons, but there is scepticism across about its potential to replace human content writing roles.
Artificial Intelligence
The growing trend of artificial intelligence bots in customer service roles sees some interesting research on when they’re best used.
Artificial Intelligence
White paper says artificial intelligence will lead the next wave of change, with tradition banks in danger of being left behind.
