Online Shopping

Amazon upgrades its delivery service options for South African shoppers

As the busy Black Friday and festive season shopping periods loom, Amazon SA offers preferred time slots for deliveries.

Online shoppers who are offered ‘returnless returns’ are more likely to patronise the brand in future and share positive feedback.

Researchers examine how emphasising CSR credentials can overcome consumers’ hesitancy to shop across borders.

Clothing and fashion items are the most popular online targets, with takeaway food and groceries just behind.

Can smaller single-brand online retailers beat the dominance of the big players such as Amazon? A study finds there are ways.

New study explains how consumers subconsciously prefer digital ad designs that are soft-edged and curvy.

Checkers Sixty60 service releases its own range of toys to appeal to children of its growing customer base.

Researchers say e-commerce companies are simply throwing away items returned by consumers, rather than trying to resell them.

As retailers struggle, they may need to rein in their returns procedures, particularly for ‘serial returners’ and ‘retail borrowers’.

Algerian-founded mobile app says it sees the potential of South Africa’s growing online shopping audience.